FAQs

Which countries does Curlsfriendly deliver to?

We deliver to all EU countries. More info here - Shipping & Payment.

 

When will I receive my order?

For orders within Germany 2-4 working days. 

For orders to Austria 5-8 working days. 

 

Are the products in the original packaging?

Definitely! We are in personal contact with the manufacturer or recognized wholesaler and do not make any changes to the product, packaging or content.

 

I have a sensitive scalp, are there suitable hair care products for me at curlsfriendly.de?

And! Look here

 

What is CGM approved?

CGM or the Curly Girl method has become very well known among curly heads in recent years. It is a hair care method that avoids ingredients such as water-insoluble silicones, harsh surfactants and drying alcohols. 

All products that have the designation "CGM approved" are suitable for people who follow this method. 

Here you will find the CGM approved hair care

 

Why can't I see the described effect of the product on my hair?

If you are just now starting to use natural hair products, you need to know that your hair needs 2-3 weeks to get used to the new care. 

If you are in the process of changing your hair routine and want to switch to products with natural ingredients, it is very helpful to start off with a clarifying shampoo or a Detox Mask to clean. This opens up your hair follicles and makes them more receptive to your new care. 

 

 

Can't find the answer to your question? Then send us an email or use our contact form!

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